Liz Gannes has this fascinating article on The Wall Street Journal's All Things where she goes through all of Mark's apologies. She discovers that each time Facebook changes their users' privacy for the worse and they get caught, Mark shows up, puts things back at almost the same level where they were before and releases the same type of apology each time.
Here's a trip down memory lane, looking back at Zuckerberg's apologies for upsetting users -- usually about privacy.
There are some common themes. Zuckerberg almost always tells users that change is hard, often referring back to the early days of Facebook when it had barely any of the features people know and love today. He says sharing and a more open and connected world are good, and often he says he appreciates all the feedback.
Most of all, Zuckerberg seems to take pride in offering an explicit, earnest apology, but doesn't actually admit he was wrong, just that he's sorry for how things were rolled out or perceived.
|“The internet is the root of multiple woes, from increasing political polarization to the mass diffusion of misinformation.”|
|Welcome to the world of Scambaiting!|
|CSS 3D Tilt: Bookmarklet Turns Pages Into 3D (Kinda)|
|"Facebook bought the thing that is hardest to fake. It bought sincerity."|
|CaptchaTweet: Write Tweets in Captcha Form|
|“A short cut through spacetime allowing for travel over cosmic scale distances in a short period.”|
|“If you fell asleep in 1945 and woke up in 2018 you would not recognize the world around you.”|
|Recycled Vacuum Lamps|
|Time Lapse of Planet Earth as Seen from the Space Station|
|The (Very Scary) People of Public Transit|
|“Reliably bottling up miniature stars, inside complex machines on Earth, demands otherworldly amounts of patience.”|
|NSFW: Norwegian Public Television Has Nudity, Masturbation and Orgasms|
|Fake Name Generator|
|Walking Car Concept|
|Darth Vader Surfing|
|How to Avoid Jury Duty|