The Atlantic reports on the "surreal, cyborg future of telemarketing" which still employs foreign nationals but, instead of having them talk with their obvious (and potentially off-putting) accent, employs a simple point-and-click mechanism on a computer screen, where the sales pitch is made without the caller actually speaking. Additionally, Time's Newsfeed has an amusing article on one of the "voices" and how the system, despite its ability to answer correctly, still sounds a little off.
[...] perhaps the best term is "cyborg telemarketing." As one experienced manager in the Philippines told me, "Basically, the agent is just the driver but the system has its own life. The agents work as ears and hands of the system." At its best, computer system and operator merge like a character from the movie Avatar and his or her steed.
[...] While the man on the couch might was just sitting there talking, the Avatar agent would have been sitting in the Filipino city of Jaro Iloilo, staring at an interface. The keyboard has hotkeys that can play different sound clips that were recorded by a perfect English speaker.
|Bird Shit Advertising|
|Coca Cola's Sharing Pop Can|
|Advertising Designed to Show a Message Only Children Will See|
|Purposeful Advertising from IBM|
|Marketing slogans screw up|
|“How this religious holiday became the rampant, love-fuelled corp-fest.”|
|“A low flyover of Jupiter's moon Europa.”|
|“A sophisticated global marketing strategy from an industry that is desperate to attract new smokers.”|
|CaptchaTweet: Write Tweets in Captcha Form|
|U.S.S. Enterprise Owner's Manual|
|The (Very Scary) People of Public Transit|
|How to Avoid Jury Duty|
|iPhone 6, the First Smartphone to Disrupt NSA's Spying|
|“When Life Gives You Lemons.”|
|“The Amazon Dash button for horny men and women who don’t feel comfortable telling their partner they’d like to have sex.”|
|Recycled Vacuum Lamps|
|Fake Name Generator|