Liz Gannes has this fascinating article on The Wall Street Journal's All Things where she goes through all of Mark's apologies. She discovers that each time Facebook changes their users' privacy for the worse and they get caught, Mark shows up, puts things back at almost the same level where they were before and releases the same type of apology each time.
Here's a trip down memory lane, looking back at Zuckerberg's apologies for upsetting users -- usually about privacy.
There are some common themes. Zuckerberg almost always tells users that change is hard, often referring back to the early days of Facebook when it had barely any of the features people know and love today. He says sharing and a more open and connected world are good, and often he says he appreciates all the feedback.
Most of all, Zuckerberg seems to take pride in offering an explicit, earnest apology, but doesn't actually admit he was wrong, just that he's sorry for how things were rolled out or perceived.
|Faces of Facebook: What 1.2 Billion Profile Pictures Look Like|
|Hunting Anonymous: To LOIC or Not To LOIC, That is the Question (via @th3j35t3r)|
|The Internet Has Officially Killed the Video Store|
|Something important: The Internet, a rant|
|Dwolla: Online Payments Using Cash Could Mean End of Credit Cards|
|Where AI is Currently At|
|"You look in the mirror and see your body and your face and you think that’s you—but that’s really just the machine you’re riding in."|
|"This created a bubble, and like housing, that bubble has now burst."|
|“Trump is what happens when you fail to understand our global problems in their interconnected, systemic context.”|
|"A spacecraft may be possible that could maintain a steady acceleration into and through interstellar space without the need to carry along propellants."|
|"John Deere is the largest operator of autonomous vehicles."|
|The End of Doodling|
|Religious Loophole to Turn Lights On and Off During Shabbat|
|"Super-detailed scans of actual human brains that run as models on computers"|
|Extinct Alien Civilisations|
|"How advertising has become increasingly persuasive and tailored in the age of big data"|