Why Self-Service Checkouts Suck (RT @OpenAttitude)

#Opinion

Thu, Sep 9th, 2010 11:00 by capnasty NEWS

Andrew Currie of Open Attitude writes about his qualm with self-service checkouts. He notes that "Banks have managed to send the majority of their customers to the curb with Automated Teller Machines but there is at least added value there -- ATMs are accessible when the rest of the bank is not", yet self-service checkouts provide absolutely no advantage other than for the store to save on the costs of having a cashier. "If something goes wrong," notes Currie, "you still need the help of the assistant (defeating the 'self-service' moniker)".

  535

 

You may also be interested in:

What Everyone Is Too Polite to Say About Steve Jobs
"To reject the notion of expertise, and to replace it with a sanctimonious insistence that every person has a right to his or her own opinion, is silly."
Wikileaks Has Struck a Nerve. What Now?
"All terrorist attacks are, by definition, symbolic."
"We should build the Summer Olympics a permanent home."