Noting that automation will eliminate 70% of white-collar jobs, Fred Destin — former general partner with venture capital firm Accel — asks that while technologists "understand the future," they need to step back and help the rest of the world "who don't have a fucking clue what's happening."
According to Destin, Hudack used automation to make Deliveroo's ordering process more efficient. The startup refers to live orders as "orders in flight," and Hudack specifically looked at the number of times Deliveroo has contact with an order, from the moment a customer puts in a request for food through to the moment it's delivered by a driver. Through automation, Deliveroo reduced that number "by 98%" — allowing them to redeploy 25 people in the company.
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