"Combining a phishing scam with a fake tech support call center is something that I'd never seen before," the Malwarebytes senior security researcher told Wired.co.uk. A video of the find shows Segura trying to enter a fake Netflix login on the streaming service's homepage, only to be presented with a notice telling him the account has been suspended, and telling him to call a fake tech support number.
He dutifully called up and was asked to download "Netflix Support Software"really the remote control software TeamViewer, which allowed the scammer access to his system. Once he had hopped on, the hacker told Segura he'd been hacked. In fact, the scammer said he'd been hacked nine times, with one coming from Serbia, four from Russia, three from China, and one from Italy. It's all part of a tactic to instill fear and get the user to comply, explains Segura. Like when the helpful voice on the other end of the phone showed him a scan of apparent hacker activitywhich was really just custom-made Windows batch script.
"By running their own tool, which looks authentic, the crooks can detect 'problems' that do not exist," says Segura. "Finally, showing those scan results adds to the fear factor, as well as creating a sense of urgency to fix the issue."
|Reviewing Counterfeit Toys Made in China|
|Online Security Study Reveals People Are Still Really Stupid|
|Why Your Friends Keep Sending You LinkedIn Invitations|
|Professor Talks About Bogus Essay He Posted on Plagiarism Sites|
|“This conversation about how technology is hijacking people is really catching on.”|
|Japanese Create Ice Cream That Does Not Melt|
|“Banning polluting cars in 2040 or 2050 doesn’t actually look like a very bold move.”|
|Making a Movie Inside a Video Game|
|“Our Internet handlers, not government, are using operant conditioning to modify our behaviour today.”|
|“Human and animal cells can be 3D printed into high-resolution tissue.”|
|Google Map Shows You the Most Photographed Areas of the World|
|“During this phase of decline, the US was likely to go through a phase of reactionary 'fascism'.”|
|“Nobody is forcing the participants to stay, of course, but if they leave, they won’t be paid.”|
|“The shift from fuel and pistons to batteries and electric motors is unlikely to take that long.”|
|“That science fiction future where robots can do what people and animals do may be closer than you think.”|
|“We’re going to start to see chip implants get the same realm of acceptance as piercings and tattoos.”|